Shipping policy

Shipping Policy

Last updated: June 2026

Thank you for shopping at Kaplaux!

All orders are processed within 1–5 business days. Orders are not processed, shipped, on weekends or holidays.

You will receive a confirmation email once your order has been shipped.

Kaplaux ships worldwide.

Shipping availability and delivery times may vary depending on your location and local customs procedures.

Delivery times are estimates and may be affected by customs clearance, weather conditions, carrier delays, or other circumstances beyond our control.

Shipping rates are calculated at checkout based on your destination and the selected shipping method.

Any applicable shipping charges will be displayed before payment is completed.

International orders may be subject to customs duties, VAT, import taxes, or other fees imposed by the destination country.

These charges are the responsibility of the customer and are not included in the product price or shipping cost unless otherwise stated.

When available, tracking information will be provided via email once your order has been shipped.

Please allow up to 48 hours for tracking updates to appear.

If your order is lost, significantly delayed, or arrives damaged, please contact us within 7 days of delivery or the expected delivery date.

We will do our best to assist you and work with the shipping carrier to resolve the issue.

Please ensure that your shipping address is correct before placing your order.

Kaplaux is not responsible for orders shipped to incorrectly provided addresses.

For any shipping-related questions, please contact us at:

We will be happy to help!